Business Analysis for dummies 2nd

Part 1: Getting Started with Business Analysis. 5

CHAPTER 1: Business Analysis in a Nutshell. 7

CHAPTER 2: Breaking Down Different Levels of Business Analysis. 25

CHAPTER 3: Identifying and Working with Stakeholders. 37

Part 2: The BA Toolkit: Tools, Terms, and Techniques. 61

CHAPTER 4: Talking about Tools of the Trade. 63

CHAPTER 5: Understanding What Requirements Truly Entail. 85

CHAPTER 6: Hunting for the Right Information, Part 1: The Process. 109

CHAPTER 7: Hunting for the Right Information, Part 2: The Techniques . 127

CHAPTER 8: Uncovering and Analyzing Needs . 161

Part 3: Selling the Plan and Keeping It on Track . 185

CHAPTER 9: Making the (Business) Case. 187

CHAPTER 10: Creating and Maintaining Scope . 209

CHAPTER 11: Creating Your Work Plan. 235

Part 4: Achieving Goals with Business Analysis. 263

CHAPTER 12: Defining Solutions, Part 1: Taking a Closer Look at Your

Requirements . 265

CHAPTER 13: Defining Solutions, Part 2: Choosing the Right

Analysis Technique. 281

CHAPTER 14: Verifying and Validating Solutions. 321

CHAPTER 15: Transition: Moving from Planning to Implementing. 347

Part 5: The Part of Tens. 361

CHAPTER 16: Ten Ways to Keep Your Business Analysis Skills Sharp. 363

CHAPTER 17: Ten Ways to Prepare Yourself for a New Project . 371

CHAPTER 18: Ten Experts Chime In. 379